CLINIC POLICIES

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Vancouver Family Practice Centre works in collaboration with the Ministry of Health as a Primary Health Care Organization. 

To be eligible for registration a patient must:

• be enrolled in MSP;
• live in the catchment area (Lower Mainland); and
• have a PHN.

As a participant in this form of primary health care, the Ministry of Health conducts quarterly reviews of our Patient Register. 

If a patient visits other family doctors, walk in or telehealth clinics outside of our practice within the Lower Mainland, The Ministry will deregister that patient from our practice. 

If a patient moves outside of the Lower Mainland, this will trigger a deregistration by the ministry as you must live in our catchment area to be registered to our practice. 

We receive monthly notifications from the ministry regarding deregistrations.

In order to ensure our patients have access to care and prevent registered patients from having to visit walk-in clinics, we offer a limited number of urgent same day appointments as well as a doctor on call for after hours care.

We do require at least 24 hours notice for any cancellation. If we receive cancellation with less than 24 hours, patients will be charged a cancellation fee.

If a patient missed their appointment, we will charge a no show fee.

Cancellation/No Show Fees

• 15 Min Appointment - $50
• 30 Min Appointment - $90